Income Assistance

We provide income assistance to status First Nations people in the Whitehorse area who cannot meet their basic needs. Income assistance helps individuals and families meet basic needs for food, clothing and shelter. Our income assistance program follows the Government of Yukon's income assistance regulations so that people who apply through either government will receive the same level of assistance.

Frequently Asked Questions

Am I Eligible?

You may qualify for income assistance if:

  • You are 19 years of age or older
  • You are a registered status First Nations
  • You have exhausted all other resources
  • You are unable to meet your basic needs (food, shelter, clothing)

Eligible expenses include:

  • Rent or Room and Board
  • Food
  • Clothing
  • Utility Payments
  • Fuel
  • Bus Passes
  • Personal needs (toiletries, laundry)

Where Do I Apply?

  • If you live in Whitehorse and are a member of the Ta'an Kwäch'än Council, Kwanlin Dϋn First Nation or the Ross River Dena Council, please apply at your First Nation office
  • If you live in Whitehorse and belong to another First Nation you can apply at our Client Services office
  • If you live in another community you can apply at the local First Nation office

How Do I Apply?

Please call or visit our Client Services Office to book an appointment. You will need to provide your Status number.

Room 122, Elijah Smith Building (300 Main Street), Whitehorse
Phone: 867-667-3399
Toll free: 1-800-661-0451 (For Yukon Resident Clients Only. If you live in another province or territory, please call the Public Enquiries Contact Centre toll-free at 1-800-567-9604)

What to Bring to My Appointment?

Please bring the following information to your appointment:

  • If you are married or have a common law partner, she/he must attend the appointment with you
  • Health Care Insurance number for you and your family members
  • Social Insurance Number
  • Certificate of Indian status ("Status Card") for you and your family members
  • Proof of family income, such as pay stubs, child benefit payments, and your last income tax return
  • Proof of your monthly expenses, such as receipts or invoices for rent, fuel, and power

During our first meeting with you, the Social Assistance Worker will ask about your current financial situation, family situation, health, education, work history and other relevant information. Appointments usually last about 45 minutes.

We will do our best to help you. If you're not eligible for regular assistance, you may be able to receive emergency assistance if your health or safety is at risk.

When Will I Get My Cheque?

If you provide all required information and are eligible, you can expect a cheque in the mail in about 10 to 12 business days.

What if I Don't like a Decision about my Income Assistance?

If you don't like a decision about your income assistance amounts you can ask for a review hearing. Tell your Social Assistance Worker or the receptionist that you want a review hearing and they will give you a form to fill out. They will tell you when the Manager of Client Services will review your case. 

Contact us