Current service standards
Service standards publicly state the level of performance that citizens can reasonably expect to encounter from Aboriginal Affairs and Northern Affairs Canada under normal circumstances.
AANDC makes best efforts to achieve the standards but there may be events beyond its control that could result in a service standard not being met at times. Taking into consideration historical performance and the expectations of our clients, AANDC sets standards that are intended to be challenging, attainable with effort, affordable, and meaningful to our clients.
AANDC is committed to developing, monitoring and reporting on service standards in areas of importance to its clients. We publish external service standards to highlight our commitment to transparent management, accountability for results, and citizen-centred service delivery.
The following is a list of our service standards for high-volume regulatory authorizations:
- Applications for License to Prospect on Crown lands in Nunavut - Effective April 1, 2014
- Applications to Record Mineral Claims on Crown lands in Nunavut - Effective April 1, 2014
- Lands-Related Permits on Indian Lands - Effective April 1, 2013
- Applications for Permits to Prospect on Crown lands in Nunavut - Effective April 1, 2014
For more information
- Guide for Developing and Implementing Interpretation Policies
- Government-wide Administrative Burden Baseline counts
- Government-Wide Forward Regulatory Plans
- Cabinet Directive on Regulatory Management
- Red Tape Reduction Action Plan
- Canada-United States Regulatory Cooperation Council
To learn about upcoming or ongoing consultations on proposed federal regulations, visit the Canada Gazette and Consulting With Canadians websites.
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